Cancellation Policy

Mature Black Men Refund Policy If your purchase cannot be confirmed for any reason, we will fully refund your purchase less any processing fees/charges. We recommend each customer read and review the cancellation policy prior to purchasing any travel package, registration, or Fun Pass with Mature Black Men. What CAN be Refunded: • Some tours/registrations/fun passes may require a minimum number of travelers to operate. The affected traveler will be fully refunded any portions of the associated fees . Should this occur, it would be under very rare circumstances. • Any additional refunds based on extenuating circumstances will be at the sole discretion of Mature Black Men (MBM). What CANNOT be Refunded: • All hotel and tour packages are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded. • No refund will be given for any portions of the travel package unused by the traveler after event departure regardless of circumstances. • Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed and finalized. Our Cancellation Policy The Cancellation Policies listed below apply to all reservations unless the event booked has specific rates or fees listed under "Special Notes." Please carefully review the "Special Notes" of your event package prior to booking. Please know that Mature Black Men will always adhere to individual tour policies when applicable. Cancellation Made Within Refund Policy 90 days prior to Departure Date Non-refundable 91-120 Days Prior to Departure Date 50% of total amount refunded 121-160 Days Prior to Departure Date 75% of total amount refunded 161+ Days Prior to Departure Date 100% of total amount refunded • Please note that cancellation fees are calculated based on the date we receive your cancellation request and travel Package/Registration start date. • The notification day and departure day are NOT counted. E.g., If the tour departure day is April 4th, we receive the official cancellation request on April 1st, it will be counted as 2 days prior to the departure date. • If a tour is scheduled to depart within the next 6 days, we will not change a traveler's departure date and will not offer a refund. • All cancellations must be made directly with Mature Black Men, not with tour providers.

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